Dear User,
Thank you for choosing Roogoo. To safeguard the security of our users' assets and maintain a compliant and stable financial and digital asset environment, Roogoo strictly adheres to Anti-Money Laundering (AML), Counter-Terrorist Financing (CFT), and international sanctions compliance requirements. Before making any digital asset deposits or on-chain transfers, please read and understand the following rules and risk disclosures:
1. Asset Characteristics & On-Chain Transfer Guidelines
Regulatory Compliance: You acknowledge and agree that certain on-chain digital assets (such as bStocks) are regulated financial instruments, and all on-chain transfers must strictly comply with applicable laws and regulations.
Asset Freeze Disclosures: If assets originate from illegal sources, involve prohibited transactions, or are held in non-compliant/monitored on-chain addresses, the relevant asset issuers and/or Roogoo reserve the right to freeze, suspend, or restrict such assets pursuant to regulatory directives or platform risk-control policies.
2. Sanctions Compliance & Prohibited Transactions
Roogoo prioritizes your account and asset security. When sending or receiving funds on the platform, please strictly adhere to the following rules:
Prohibition of Transactions with Sanctioned Entities: You are strictly prohibited from transacting with any entity sanctioned by international organizations or government regulatory authorities. Any direct or indirect fund flow between sanctioned cryptocurrency exchange platforms and your Roogoo account is strictly forbidden. Engaging in such prohibited transactions will directly impact your access to and usage of your Roogoo account.
Reference List of Sanctioned & High-Risk Exchanges (Continuously Updated):
Garantex
Suex
Chatex
...(Note: This is a non-exhaustive public reference list; please exercise utmost caution when transacting.)
Due Diligence on Counterparties: To prevent transactions involving sanctioned or illicit entities, you are strongly advised to exercise caution with all senders and recipients and verify the legitimacy of your counterparties' funds prior to initiating transactions.
3. AML Monitoring & Withdrawal Review Mechanisms
The system conducts end-to-end anti-money laundering monitoring on all fund flows. If an account initiates a rapid withdrawal request following large (or frequent) deposits without genuine consumer spending or deposit holding activity, a security risk-control hold will be triggered automatically, and the withdrawal request will be suspended pending routine compliance review.
When such a review is triggered, users must cooperate to complete a Source of Funds (SoF) verification and provide the platform's risk-control team with the following supporting documentation:
Source of Funds Explanation & Commercial Rationale:
A written explanation detailing the legitimate origin of the deposited funds (e.g., employment income, investment returns, compliant commercial settlements).
A valid business rationale or specific economic purpose for the immediate withdrawal following the deposit.
Proof of Wealth / Fiat Purchase Records:
Corresponding fiat fund records (e.g., bank statements/transaction records covering the past 1–3 months, tax certificates, or legitimate business income documentation).
Digital asset purchase receipts (if purchased via compliant external platforms such as Binance or OKX, provide purchase order screenshots and corresponding bank payment statements; if derived from trading gains, provide historical trade closing records).
On-Chain Transaction & Transfer Proof:
Complete withdrawal history screenshots from the originating wallet/platform (clearly showing timestamp, cryptocurrency, amount, and recipient address).
The complete blockchain transaction hash (TxID) corresponding to the deposit.
Any other valid documentation you believe sufficiently proves the legitimate origin of the funds.
4. Support & Assistance
Upon receiving complete and authentic verification materials, our compliance and risk-control department will conduct a manual review. Once verified, relevant withdrawal and account services will be restored promptly.
If you have any questions regarding specific transactions, asset transfer rules, or entity qualifications, please feel free to contact the Roogoo Support Team. We will do our utmost to assist you and ensure your account remains safe and compliant.
Thank you for your cooperation in maintaining a secure and healthy platform ecosystem.
Roogoo Compliance & Risk Management Team