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Borderless Card: Overview, Fees, and Guidelines

Written by Roogoo
Updated today

Designed for daily online and offline transactions and various subscription services. Please note: AI-related subscriptions are NOT supported. Compatible with Apple Pay, Google Pay, Alipay, AlipayHK, and WeChat Pay HK.

💳 Basic Information

  • Issuing Region: Hong Kong

  • Card Network: Visa

  • Settlement Currency: USD

  • Card Type: Virtual Card

Transaction Fees

  • Service Fee: 0.8%

  • Cross-border Fee: 0%

  • Authorization Fee:

    • Transaction amount < $30 USD: $0.35 USD / transaction

    • Transaction amount ≥ $30 USD: $0 USD / transaction

Special Offer: 🎁 Lifetime Zero-Fee Membership waives the above fees. (Note: "Zero-Fee Trial" status does not waive authorization fees. Upgrade to full membership for lifetime benefits).

Other Fees

  • Issuance Fee: $4.99 USD (First card is $0 USD for new users).

  • Monthly/Annual Management Fee: $0 USD (Standard fee of $0.50/month is currently waived under a long-term promotion).

  • Top-up Fee: 0%

  • Refund Fee: 2.5%

  • ⚠️ Declined Transaction Fee: (Fees incurred due to insufficient balance, frozen or deactivated cards)

    • Auth amount ≥ 150% of card balance: 5% of Auth amount + $0.50 USD (Min $0.01 / Max $30).

    • Auth amount between 100%–150% of card balance: 2% of Auth amount + $0.50 USD (Min $0.01 / Max $30).

    • For Zero-Fee Membership cards: 2% of Auth amount (Min $0.01 / Max $30).

      Important Statement: To maintain platform stability, the bank will dynamically adjust fees based on the account's actual Chargeback Rate. Please use your card responsibly to minimize risks.

  • Transaction Reversal Fee:

    • Authorized amount ≥ $5 USD: $1.00 USD / transaction.

    • Authorized amount < $5 USD: $0.20 USD / transaction.

  • Dispute Resolution Fee: $50 USD per transaction. Applicable if bank intervention is required for disputes with merchants, regardless of the outcome.

  • Card Cancellation Fee: Please refer to the Card Cancellation Instructions.

Card Rules

  • Top-up Limits: Initial top-up starts from $10 USD. Subsequent top-ups start from $1 USD (must be in whole increments).

  • Balance Transfer: A minimum balance of $10 USD must be maintained when transferring funds out. Transfers must be in whole increments.

  • Freezing/Unfreezing: The card will be frozen if the balance falls below $2 USD. It will automatically unfreeze once the balance reaches $10 USD or more.

  • Card Termination (By Bank):

    • Balance falls below $0 USD.

    • Five (5) consecutive declined transactions.

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